2017 Hyundai Santa Fe Sport Awards in Fredericksburg, VA

“ Took my Tucson in for oil change and tire rotation. The work was finished a little sooner than originally told. Personnel very courteous and professional. ”

“ Pohanka Hyundai in Fredericksburg provides excellent service. They listen to concerns and make things right. They're also experts in keeping cars running smoothly. They replaced my air conditioning condenser which will bless me as the weather gets warmer. ”

“ I was having a very difficult time trying to find quality car to drive around town as a second car. I decided to go to Pohanka Hyaundai to see if they could help me out. I was certainly glad that I did. I met Larry McGill. He's a very cordial person. Larry found me a beautiful Elantra that rides and feels like I'm flying a fighter plane. I am so pleased with this car and a world of thanks to Larry for all his help. A truly good guy. Thanks, again Larry. Steve Selman ”

“ Halley was great! No pressure and took the time to answer all of our questions. Process was smooth and painless. ”

“ I have not always had the best experience here, but make sure I work with Nicole now. Exemplary customer service! ”

“ Steve very helpful. Made sure car maintenance was taking care of. Good customer Service, thanks Steve ”

“ Fast and Quick Service staff was very kind and willing to help! ”

“ In and out in under an hour for quick oil change and tire rotation. ”

“ Great experience, staff awesome ”

“ We have been a part of the Pohanka Hyundai family for many years. Love the brand and its reliability. Service department is stellar. They listen and are respectful. ”

“ All ways good customer service thanks again. ”

“ Excellent service experience at Pohanka Hyundai. They completed my vehicle’s service and all recalls efficiently and kept me informed throughout with recommended repairs via text. Professional, thorough, and easy to work with! ”

“ Great service from the service department. Friendly, professional staff. ”

“ Great service experience! Jesse was very helpful and professional! Service availability and the duration was good. ”

“ Second vehicle purchased from this dealership. Excellent communication from the dealership and Lynsey Davis was especially easy to work with. Would recommend Pohanka if you’re looking for a new vehicle. ”

“ Lynsey Davis made buying two cars as easy as possible. Melky in finance walked us through all the paperwork. Detail shop cleaned everything quickly. ”

“ This dealership is awesome to work with when purchasing a new vehicle. Our sale associate Larry was very informative and and knowledgeable about the vehicle. The process was quick and easy at Pohanka of Fredericksburg. You will not find a better place for your purchase. ”

“ We have been customers of Pohanka since 2011. They have always provided outstanding sales and service experiences. Lindsay was our sales consultant on out 2026 palisade hybrid and we recently brought our niece to Pohanka to buy her 2026 Kona SEL sport. Lindsay did a great job with the Kona sale as well. Fred and Nicole have always taken outstanding care of our service needs. Never had a negative experience. ”

“ The service department is consistently responsive and dependable. They communicate well and are easy to schedule /drop off/ pick up. ”

“ Johanna Hyndai service is great. The staff is friendly and efficient and the facility is clean with coffee available ”

“ If you live in the Tri state area (DMV) and you are looking to buy a HYUNDAI I’ve done your research for you. I live in North Carolina and drove 3 hours to purchase our 2026 Hyundai Palisade after researching all the Hyundai dealerships in the DMV area and corresponding with half of them and found Pohanka Hyundai to be the best price and the easiest to work with . Lynsey Davis was our sales associate and she is absolutely amazing,she stuck by our side for a solid 2 weeks helping us purchase our new vehicle from 200 miles away and I feel like it was mostly Lynsey that helped me get the deal I was looking for. When we arrived to pick up the car everyone at the dealership treated us like family. Lynsey is extremely knowledgeable about all the amazing technology that came with our new palisade and made sure to go over every single feature , she is 100 percent your contact if you are thinking about a new Hyundai. I am 63 years old and have purchased 9 new vehicles in my life and Justin in Pohanka’s finance department was the best I have ever worked with, he will help you with any warranties, and protection plans for your new vehicle but he does it with no pressure, no hard sell and that is very rare in the industry. Pohanka Hyundai turned out to be the best for us mainly because of Lynsey Davis and Justin Hinds. ”

“ I had a seat cover that bunched up! Kristie helped me with making the appointment as soon as the piece came in and it was fixed in a couple hours! Very much appreciated her and Pohanka! ”

“ I’m very happy with service at Pohanka Hyundai. It was a very seamless process and the team was communicative throughout the maintenance procedure and they took the time to explain what was done and why. ”

“ Charles of Pohanka Hyundai met me at the door when I walked into the dealership and all was good from that moment on. He, and everyone there, were very friendly, very helpful and informative, and wonderful to work with while considering a new car. I’d be happy to advise any of my family and friends to buy a new Hyundai there. ”

“ Halley Romero was very thorough helping get us the best deal and we were in and out in less than 3 hours from arriving, test drive and finance office for all documentation and finalizing purchase. ”

“ Best car buying experience. From sales to finance. Everything was great and not too time consuming. Justin is the best. ”

“ Pohanka Hyundai of Fredericksburg is an honest dealership that will go the extra mile for you. The staff is phenomenal, they're an honest group of people that are truly there to help. Their communication is above par! ”

“ In the midst of a frozen Tundra, Charles (Salesperson) and I bravely trekked through what seemed like miles of snow to get to the Santa Fe that I wanted. He tirelessly broke down and lifted ice sheets 6" thick off of the vehicle so my wife and I could go for a test drive. After everything was done, we ended up purchasing the car and were treated to a great finance experience from Frank. If I had any complaint, it would probably be that the paid snack bar is too appealing. ”

“ Excellent service with Chris and Charles. ”

“ I have nothing but good things to say about my experience at Pohanka Hyundai. From the moment I parked my suv for service Steve came right out and got me squared away. I was kept informed every step of the way. My experience is nothing but A+. ”

“ Such an easy and friendly experience. Haqil offered exceptional communication and expertise. I will buy my next vehicle here!!! I recommend this dealership fully. They were not pushy and felt like talking to a friend, not a salesperson. ”

“ The Salesman Brenden was great. Really worked hard for us to get us into a new car ”

“ I had a great experience at Pohanka Hyundai of Fredericksburg. The staff was professional and helpful, and they provided advice on the recommended service, and they provided updates on the service. I worked with Jesse Allan Reeve; he was very friendly, and he answered all of my questions and communicated with me regularly. Thank you for a great experience. ”

“ I had a great experience working with Charles D. from Pohanka Hyundai. He listened to what my primary car needs and interests were and asked thoughtful questions to ensure he was on the right track as far as suggestions and guidance. When the vehicle I was interested in buying got sold, he worked hard to find another vehicle and have it ready on my return visit-it worked out pertectly. Charles walked me through the features on my new car thoroughly and encouraged me to call if I need additional assistance. Everyone I worked with at Pohanka was friendly, professional, and eager to assist. ”

“ It was overall a great experience I would recommend going to this dealership if you’re looking for your first car or a car in general, the ey are overall friendly and help you through the process all the way through. ”

“ My sales person, Justin Kimble was very knowledgeable and helpful. He made the whole buying process very easy and good. He was super friendly and helpful. ”

“ Virginia State Inspection done in record time. Exceptional service. Thank you ”

“ Staff is friendly helpful and keep customer's informed ”

“ Bought a 2026 Palisade Hybrid in November 2025. The check engine light came on in December before the first payment was made. The service dept diagnosed the problem without an appointment (the only bright side). The issue is with the engine flaps on one side of the vehicle, covered under warranty. After approx. 6 weeks, we were finally notified that the part arrived and scheduled the appt for the repair. Two days before the appt, the passenger side air flaps suffered the same issue. The vehicle was taken to the dealership and confirmed that it was the same issue so it was decided to fix both flaps at the same time, so we waited patiently for the 2nd part. Only when we contacted the service dept were we told that the part had arrived. The day before our appt, we were contacted by the service dept that the issue is now considered to be a recall item and that our appt needs to be cancelled. We were told that it cannot be repaired under warranty with the parts that they have. These parts would have to be “returned” and ordered under the recall which are now on back order. We’re on our 3rd month with the check engine light being on and have no idea when the repair can be completed. At this point, the only people benefiting from this is the dealership because they can now claim a recall and incur zero cost. But we as the customer have to be patient. Since my job order was already started, parts are in hand, why not just fix the vehicle! ”

“ Rip Off elect charging station. More of a hazard than a service. Charging area was all iced up. Almost fell few times. had to do an emergency stop off of 95 to recharge EV. Better stay away from this place ”