“ I purchased a new vehicle this week and had a very good experience. My salesman Jonny & sales manager, Charles was great. Jonny has exemplary customer service & very knowledgeable. I would highly recommend him if you are in the market to purchase a new vehicle. ”

“ Everyone is so nice. They helped me get into a vehicle with zero problems! I’m nothing but thankful for Pohanka you guys helped me get my first official vehicle. Me and my daughters now have a safe car to get back and forth. Thanks so much Juliana, Timmy and Tim and the Whole team ! ”

“ I had the easiest, most laid back car buying experience with Julianna Coleman. Process took slightly over 2 hours. Adam in Finance was equally as easy to work with and made sure I understood everything. Bought my first car from Pohanka 35+ years ago, just bought another and know where to go when I need another. Thanks Julianna, Adam & Pohanka! ”

“ I Love Pohanka Hyundai/Nissan! The staff is good to me and they always looking out. The experience here is by far the most professional and well knowledgeable people. I would definitely recommend them to more people. ”

“ I had a wonderful experience with brook and the whole team when I got my new Nissan kicks I love my car and my experience with all of them was relaxed and enjoyable ”

“ Ms. Juliana, worked feverishly to make our wishes and dream come true. She's a valuable asset to Pohanka Hyundai and definitely a go to person when you're shopping for a good deal. Tim Pohanka, is another individual whom is a straight shooter and determined to send you off completely satisfied. If you're in the market in searching for a great deal,honest folks and total customer satisfaction Speak to Juliana Coleman and Pohanka legacy Tim Pohanka at the Pohanka Dealerships in Fredericksburg Virginia! ”

“ This is the second time I bought a car from Pohanka and the first time was a great experience. This second experience was even better all of the people were kind and catered to all of my needs even the ones who were not working with me. I recommend this dealer to everyone if there were more than 5 stars they would get it! ”

“ Was in the market for a used car for my daughter who is a college student. I visited Pohanka Hyundia of Fredericksburg and spoke Mr. Robert Carter. He listened to our needs, was very professional and provided outstanding customer service. ”

“ As mother of 4 children and 3 step children I have bought many cars in my life, including 7 Hyundai’s. This was my first encounter with Pohanka, and this was by far my best purchase experience. I was just amazed at their professionalism, honesty, and efficiency. I truly felt that my best interest was their main focus. I give full credit for all of that to Izzy. Izzy is an absolute pleasure to work with, and equally just a pleasure to be with. Adam, who took care of the financing was equally wonderful. They made this purchase for my youngest son super easy. The pricing and terms were extremely fair, but again, Izzy and Adam are just amazing kind, considerate and efficient professionals in every sense of the word. I can’t recommend Izzy and Adam and Pohanka Hyundai/Kia highly enough! Be sure to ask for Izzy! ”

“ We just purchased a Hyundai Palisade from Pohanka Hyundai of Fredericksburg, VA. We have purchased a lot of cars over the years and this was the easiest one EVER! The owner and his son are great to work with and make the process so easy. Tim handles the actual financing and he also was GREAT! Roman was our salesman and he was WONDERFUL. We made several visits and also had him searching everywhere for the car we wanted. We could Not have had a nicer salesman. There was absolutely NO sales pressure at all. That has NEVER happened to us before. We have always felt pressured to buy - NOT HERE.He was so focused on making us happy not just making a sale. You cannot go wrong with these guys from start to finish. We were extremely pleased and will be using them for all our maintenance and service. They make you feel like family! ”

“ Bought my first new car at Pohanka Hyundai. Had a great experience and had lots of help from Isabel. She is great. Showed me all the tech stuff on my new car. I would have been lost with out her. ”

“ Loved working with Jessica Steinmetz! ”

“ This place is great! ”

“ Juliana provided excellent customer service! She catered to us from day 1 & always followed up immediately. She made buying a car a pleasant experience. I would definitely recommend her to others. A great asset to Pohanka! ”

“ Juliana was amazing! She came out and greeted us as soon as we stepped out of our car. She let me express what I was looking for and helped me find the perfect car FOR ME. She didn’t pressure me into buying anything unnecessary. She was upfront about everything and gave her honest opinion. She made me feel extremely comfortable the whole time, especially when test driving. I would definitely recommend going to her if you find yourself at this dealership! ”

“ This week I bought a Santa Fe. Our salesman Mike Crist, was phenomenal. He had all of the information to answer my questions about the three Santa Fe that I was deciding between. I have not purchased a car in 13 years so the process was vastly different. Everyone was extremely helpful, as we were walked through the process. Several of them were with us after hours to get all of the paperwork completed so we could leave with our new car. ”

“ I just got a brand new 2019 Hyundai Santa Fe and the service was absolutely amazing. Juliana listened to exactly what I wanted, found it at another dealership, had it delivered, and all the financing was waiting for us when we arrived to pick it up! She even kept me updated my text every day! She was wonderful! Pohanka Hyundai of Fredericksburg made everything very simple and we are very grateful and happy with our experience. I highly recommend Juliana and Pohanka Hyundai of Fredericksburg for your next car buying experience! ”

“ Juliana Coleman was absolutely superb! Professional, knowledgeable, and she is just a downright nice person. Buying a new car is not necessarily a fun time but she made it great for us! In fact, everyone we met were great to do business with. I would go back again and I will next time I want a new car. ”

“ My son purchased his very first car from Pohanka Hyundai of Fredericksburg this year. We live about two hours away from the dealership, so we negotiated the price of the car by telephone. I am happy to report that the negotiations were amicable and free of the back-and-forth headaches. Sales and Leasing Consultant Izzy Germosen Castrillon was welcoming, professional, and very knowledgeable about the car my son purchased. Sales Manager Brandon Rosiere was a joy to work with and friendly. Overall, the experience was outstanding! My wife, son, and I highly recommend this dealership. The customer service was excellent, and the out-the-door price of the car was fair. ”

“ Went the extra mile. Ian Surike was patient, knowledgeable, and even picked me up from the rental car place so I could pick up my new vehicle. From showroom to signing, each point was customer focused. ”

“ Thank you Pohanka of Fredericksburg for excellent service. And to my salesman Ian thank you. ”

“ Had all my recalls repaired a few months ago and everything was completed. Brought my vehicle back in after I was given a list of repairs that needed attention. Picked up my car after being serviced and I'm okay with the labor and parts total..but wth is the miscellaneous charge exactly?? It's a $25 dollar charge! I asked the assistant checking me out at the desk and she says its on all receipts and that it is for any tools that may have been used to complete my service. Wow! I thought all of that would be included in the labor charge. Def a surprise that I'm not soo happy with today. #ridiculous ”

“ I bought a Hyundai Sonata today certified pre-owned. Juliana was great! Was very helpful in so many ways including during the test drive and showing me how to use the infotainment system. I tend to be very wary and nervous about making big purchases like the one I just made, and I had to really think and rethink my decision to get to a point where I was comfortable. Juliana apparently sensed this. Not only was she not pushy at all, but she gave me all of the space I needed to think over my decisions without any kind of interruption, only stepping in at those times when I was ready to talk. Suffice it to say she was top-notch in a down to earth kind of way. P.S. My wife and I bought a Honda Accord from the Pohanka Honda of Fredericksburg about a 18 months ago. We were extremely pleased with the service with that car as well. It was that great service that brought me back this time. ”

“ I bought a used Hyundai Santa Fe almost two months ago. The staff was friendly and met all my needs. However, the vehicle only had one key and i was promised by the sales manager that they would have a second key made for me. I've called several times and I still do not have my second key. I'm told they will call me back but don't! Bad customer service in my eyes if you don't take care of your customers after you sell them a vehicle. ”

“ Looking for a new car, thinking about Hyundai? Go see Morgan Parrish at Pohanka Fredericksburg...she is friendly, patient, knowledgeable and very professional. As a new salesperson, she has a bright future. We have purchased 6/7 Hyundai's from them and will go back for our next! ”

“ I have been here plenty of times and except for 1 experience they have always taken care of me. Considering I have never been a fan of going to dealers for car work I can say this dealers service department is an exception. ”

“ The service was as promised. Great staff! ”

“ Bought my 2016 Tucson from here! Turhan helped my find and buy my dream car; he was amazing!!! I also got a free oil change which was awesome. ”

“ Nice clean friendly people, know what they are taking about with each vehicle, explain in detail. ”

“ Juliana did a great job in helping us to choose the best crossover for the money we could spend. More important were her post sale responses about the automobile and features operation I asked after I took delivery of our Tucson. She was thorough about going over how all the bells and whistles worked when we took delivery.. Mike Crist was helpful in getting us the pricing we were comfortable with. Also, the finance department did a good job explaining the finance documents at closing. My wife loves the Tucson and has received many compliments from her friends on the color and styling . Many car makers make automobiles similar in body style, etc.. The five year bumper to bumper warranty and lifetime power train really closed the deal. I did not find any makers who offered the same warranties. ”

“ UPDATE- Received a call yesterday to bring my car back and see what they can do. Changed to 5 stars for time being. I had taken my Hyundai Genesis coupe here for servicing of a few items (Serpentine Belt Roller, AC, and Headlight) Nicole my advisor was pretty great throughout the process and always knew the status of my vehicle which I appreciate a lot! This eliminated a great deal of confusion for me. Now here is where my issue is...I purchased my car through CarMax in 2015, since then my headlight ballast has been an issue (I have to flick the lights on and off a few times to get them to turn on), the left one had recently stopped working all together. This was noted on the ticket, however during the inspection the lights supposedly worked...therefore no more attention was devoted to this, when I spoke to someone at the service center (not Nicole) I was promised the would take a second look when they had the chance. I had described what was happening and what my workaround was. My vehicle was picked up yesterday...headlight was on..fair..I thought maybe a lose cable they had found. We head to dinner, eat, head into my car ANDDD no left headlight. Now I will need to reopen a MaxCare and pay my deductible again unfortunately. If you take your car here check everything 10x before leaving the shop. I understand that the light was working, I just wish a little more care had been taken to inspect it. ”

“ I drove 3 hours for a specific SUV I wanted from Pohanka. They were more than helpful getting me into the exact car I wanted with payments right at the price I wanted! Thank you Roman and Matt- my family and I are loving our new SUV! ”

“ Julianna Coleman was amazing ”

“ Best experience ever with Pohonka Hyundai Team members... ”

“ Let me put it to this way. I drive up here from Richmond,VA because the other Hyundai dealerships just suck here that bad with customer service and speed. Whenever, I come up the service is quick and they wash my car! Which is amazing no other Hyundai shop does that around me. ”

“ Wait time to check my car was too long. They should take appts. ”