Pohanka Hyundai of Fredericksburg
Pohanka Hyundai of Fredericksburg Smart Search Icon
Search

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

24 Hour Key Drop : Pohanka Hyundai, Route 1 Fredericksburg VA
24 Hour Key Drop

Pohanka Hyundai, Route 1 Fredericksburg VA

For those few hours we are not open please use our 24 hour key drop box, located in our service lane.

Express Oil Change : Now $29.95
Express Oil Change

Now $29.95

In 39 minutes or less or the next one is free. $29.95 up to 5 quarts synthetic blend oil and filter change, price includes complementary exterior car wash at Pohanka Hyundai of Fredericksburg. Plus tax, waste disposal fee, and materials fee. Must present coupon at time of write-up. Cannot be combined with any other offer or coupon. Ends 10/31/19.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Hyundai Brake Service : NOW $119.95 Per Axle
Hyundai Brake Service

NOW $119.95 Per Axle

Pohanka Hyundai will replace your worn front or rear brake pads from only $119.95 per axle. If your vehicle's rotors are worn they can be resurfaced at extra cost. We use original factory parts. Price includes complementary exterior car wash ($10 value). Resurfacing or replacement of rotors at extra cost. Plus tax and shop supply charge. Cannot be combined with any other offer or coupon. Ends 10/31/19.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Virginia State Safety Inspection : FREE!
Virginia State Safety Inspection

FREE!

Get a free Virginia State Safety inspection with the purchase of any other service.

With any other paid service. Cannot be combined with any other offer or coupon. Ends 10/31/19.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
4 Wheel Alignment : 50% OFF With Purchase of 4 Tires
4 Wheel Alignment

50% OFF With Purchase of 4 Tires

50% off the cost of a four wheel computer wheel alignment with the purchase and installation of four tires.

50% off the cost of a four wheel computer wheel alignment with the purchase and installation of four tires. Coupon must be presented at time of write-up. Can not be combined with any other advertised special or coupon. Ends 10/31/19.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Free Car Wash with Every Service : Pohanka Hyundai, Route 1 Fredericksburg VA
Free Car Wash with Every Service

Pohanka Hyundai, Route 1 Fredericksburg VA

We provide a complementary exterior car wash with every service ($10 value).

Hyundai Batteries : Starting at $125
Hyundai Batteries

Starting at $125

New Hyundai batteries from $125 at Pohanka Hyundai. Open 7 days a week. No appointment necessary. All services include a complementary exterior car wash.

Hyundai batteries with full warranty from $125. Coupon must be presented at time of write-up. Can not be combined with any other advertisied special or coupon. Ends 10/31/19.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Pohanka Hyundai Tire Center : Pohanka Hyundai, Route 1 Fredericksburg VA
Pohanka Hyundai Tire Center

Pohanka Hyundai, Route 1 Fredericksburg VA

We have competitively priced tires for all Hyundai models. Hundreds in stock from budget to premium.

Pohanka Hyundai Service : Pohanka Hyundai, Route 1 Fredericksburg VA
Pohanka Hyundai Service

Pohanka Hyundai, Route 1 Fredericksburg VA

No Appointment Necessary, Just Drive Right In!

If you want to make an appointment for service, they are available simply by using this link: http://bit.ly/2l1Ts4i

Meet Our Service Staff

Service Manager Fred Pratt
X
Service Manager
Fred Pratt
Service Lane Manager Nicole  Reedy
X
Service Lane Manager
Nicole Reedy
X
Service Advisor
Joe Ann Fletcher
X
Service Advisor
Desiree Rusterucci
X
Service Advisor
Celsey Adams

Contact Information


Walked in not knowing what kind of car I wanted, they had the perfect car for me within an hour of looking was test driving and signing papers!

- Bethany Zelickman, GOOGLE

Good place, high customer service level

- Romy Luhota, GOOGLE

My salesperson was awesome. Very friendly and very knowledgeable. Answered all my concerns . first dealership I've been at and felt comfortable. Everyone involved in my sale were awesome. Thought I couldn't get a good deal. But I was wrong. They really worked with me in getting a new vehicle. I'll...

- Mike Greene, GOOGLE

I purchased a new vehicle this week and had a very good experience. My salesman Jonny & sales manager, Charles was great. Jonny has exemplary customer service & very knowledgeable. I would highly recommend him if you are in the market to purchase a new vehicle.

- Dena Slingerland, GOOGLE

Everyone is so nice. They helped me get into a vehicle with zero problems! I’m nothing but thankful for Pohanka you guys helped me get my first official vehicle. Me and my daughters now have a safe car to get back and forth. Thanks so much Juliana, Timmy and Tim and the Whole team !

- Desiree, GOOGLE

I had the easiest, most laid back car buying experience with Julianna Coleman. Process took slightly over 2 hours. Adam in Finance was equally as easy to work with and made sure I understood everything. Bought my first car from Pohanka 35+ years ago, just bought another and know where to go when I...

- Stacy Hicks, GOOGLE

I Love Pohanka Hyundai/Nissan! The staff is good to me and they always looking out. The experience here is by far the most professional and well knowledgeable people. I would definitely recommend them to more people.

- Chyna Winchester, GOOGLE

I had a wonderful experience with brook and the whole team when I got my new Nissan kicks I love my car and my experience with all of them was relaxed and enjoyable

- Pat Mccoy, GOOGLE

Ms. Juliana, worked feverishly to make our wishes and dream come true. She's a valuable asset to Pohanka Hyundai and definitely a go to person when you're shopping for a good deal. Tim Pohanka, is another individual whom is a straight shooter and determined to send you off completely satisfied. If...

- J Ortiz Jr, GOOGLE

This is the second time I bought a car from Pohanka and the first time was a great experience. This second experience was even better all of the people were kind and catered to all of my needs even the ones who were not working with me. I recommend this dealer to everyone if there were more than 5...

- Chris S., YELP

Was in the market for a used car for my daughter who is a college student. I visited Pohanka Hyundia of Fredericksburg and spoke Mr. Robert Carter. He listened to our needs, was very professional and provided outstanding customer service.

- S Price, GOOGLE

As mother of 4 children and 3 step children I have bought many cars in my life, including 7 Hyundai’s. This was my first encounter with Pohanka, and this was by far my best purchase experience. I was just amazed at their professionalism, honesty, and efficiency. I truly felt that my best interest...

- Virginia Barrera, GOOGLE

We just purchased a Hyundai Palisade from Pohanka Hyundai of Fredericksburg, VA. We have purchased a lot of cars over the years and this was the easiest one EVER! The owner and his son are great to work with and make the process so easy. Tim handles the actual financing and he also was GREAT! Roman...

- Cindy K Hudson, GOOGLE

Bought my first new car at Pohanka Hyundai. Had a great experience and had lots of help from Isabel. She is great. Showed me all the tech stuff on my new car. I would have been lost with out her.

- CINDY GRAY, GOOGLE

Loved working with Jessica Steinmetz!

- Brittney Hardesty, GOOGLE

This place is great!

- Michael Thurston, GOOGLE

Juliana provided excellent customer service! She catered to us from day 1 & always followed up immediately. She made buying a car a pleasant experience. I would definitely recommend her to others. A great asset to Pohanka!

- SeeSomething SaySomething7, GOOGLE

Juliana was amazing! She came out and greeted us as soon as we stepped out of our car. She let me express what I was looking for and helped me find the perfect car FOR ME. She didn’t pressure me into buying anything unnecessary. She was upfront about everything and gave her honest opinion. She...

- Yasmin Cruz, GOOGLE

This week I bought a Santa Fe. Our salesman Mike Crist, was phenomenal. He had all of the information to answer my questions about the three Santa Fe that I was deciding between. I have not purchased a car in 13 years so the process was vastly different. Everyone was extremely helpful, as we were...

- Cindy Samartino, GOOGLE

I just got a brand new 2019 Hyundai Santa Fe and the service was absolutely amazing. Juliana listened to exactly what I wanted, found it at another dealership, had it delivered, and all the financing was waiting for us when we arrived to pick it up! She even kept me updated my text every day! She...

- Megan Greiving, GOOGLE

Juliana Coleman was absolutely superb! Professional, knowledgeable, and she is just a downright nice person. Buying a new car is not necessarily a fun time but she made it great for us! In fact, everyone we met were great to do business with. I would go back again and I will next time I want a new...

- Wayne Hodges, GOOGLE

My son purchased his very first car from Pohanka Hyundai of Fredericksburg this year. We live about two hours away from the dealership, so we negotiated the price of the car by telephone. I am happy to report that the negotiations were amicable and free of the back-and-forth headaches. Sales and...

- Morgen Tietjens, GOOGLE

Went the extra mile. Ian Surike was patient, knowledgeable, and even picked me up from the rental car place so I could pick up my new vehicle. From showroom to signing, each point was customer focused.

- Courtney King, GOOGLE

Thank you Pohanka of Fredericksburg for excellent service. And to my salesman Ian thank you.

- Joyce Mclin, GOOGLE

Had all my recalls repaired a few months ago and everything was completed. Brought my vehicle back in after I was given a list of repairs that needed attention. Picked up my car after being serviced and I'm okay with the labor and parts total..but wth is the miscellaneous charge exactly?? It's a...

- G M., YELP

I bought a Hyundai Sonata today certified pre-owned. Juliana was great! Was very helpful in so many ways including during the test drive and showing me how to use the infotainment system. I tend to be very wary and nervous about making big purchases like the one I just made, and I had to really...

- James Chang, GOOGLE

I bought a used Hyundai Santa Fe almost two months ago. The staff was friendly and met all my needs. However, the vehicle only had one key and i was promised by the sales manager that they would have a second key made for me. I've called several times and I still do not have my second key. I'm told...

- Ingrid Bryson, GOOGLE

Looking for a new car, thinking about Hyundai? Go see Morgan Parrish at Pohanka Fredericksburg...she is friendly, patient, knowledgeable and very professional. As a new salesperson, she has a bright future. We have purchased 6/7 Hyundai's from them and will go back for our next!

- kimberly collins, GOOGLE

I have been here plenty of times and except for 1 experience they have always taken care of me. Considering I have never been a fan of going to dealers for car work I can say this dealers service department is an exception.

- Jeff D, GOOGLE

The service was as promised. Great staff!

- Marvin Hart, GOOGLE

Bought my 2016 Tucson from here! Turhan helped my find and buy my dream car; he was amazing!!! I also got a free oil change which was awesome.

- Brenna BrenBren, GOOGLE

Nice clean friendly people, know what they are taking about with each vehicle, explain in detail.

- Chocolate Drop, GOOGLE

Juliana did a great job in helping us to choose the best crossover for the money we could spend. More important were her post sale responses about the automobile and features operation I asked after I took delivery of our Tucson. She was thorough about going over how all the bells and whistles...

- William Thornton, GOOGLE

UPDATE- Received a call yesterday to bring my car back and see what they can do. Changed to 5 stars for time being. I had taken my Hyundai Genesis coupe here for servicing of a few items (Serpentine Belt Roller, AC, and Headlight) Nicole my advisor was pretty great throughout the process and always...

- Louis Meyer, GOOGLE

I drove 3 hours for a specific SUV I wanted from Pohanka. They were more than helpful getting me into the exact car I wanted with payments right at the price I wanted! Thank you Roman and Matt- my family and I are loving our new SUV!

- Sheka Simms, GOOGLE

Julianna Coleman was amazing

- Amanda Harris, GOOGLE

Best experience ever with Pohonka Hyundai Team members...

- SHAFI SOOFI, GOOGLE

Let me put it to this way. I drive up here from Richmond,VA because the other Hyundai dealerships just suck here that bad with customer service and speed. Whenever, I come up the service is quick and they wash my car! Which is amazing no other Hyundai shop does that around me.

- Tyler Beattie, GOOGLE
View All Testimonials