Pohanka Hyundai of Fredericksburg Smart Search Icon

Testimonials

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MaryMagAndLean 4d
Full Star Full Star Full Star Full Star Full Star
7-10-2020
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Nicole Jones
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Nicole Jones

Great customer service

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Edna Booth
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Edna Booth

I needed to leave no later than 11:30 am. Adam Zaccagnino worked hard to accomplish this for me. I was on the road by 11:35 am. I would recommend to work with Adam.

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Michael Presutto
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Michael Presutto

I’ve recently purchased 2 used cars from Pohanka Hyundai. Their sales and finance staff are very helpful and easy to work with. I also had 1 minor issue with the AC compressor on 1 of these vehicles, and Fred and the service team were excellent when dealing with this matter. I highly recommend this dealership for sales and service!!!

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Taylor A.
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Taylor A.

I bought my new 2020, Hyundai Tucson from Pohanka, and the entire experience was as easy as can be! I had a very pleasant experience, and I worked with Roman. Everyone I interacted with and worked (sales representative, sales manager, and finance department) with at the dealership were both helpful and accommodating to my needs and wants. I am glad that I chose Pohanka, and I would highly recommend them to anyone who is in the market for a new car!

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Joshua Terry
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Joshua Terry

Everyone is very professional and friendly. I have bought two cars from Pohanka Hyundai and have been satisfied with each purchase.

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Malia Vester
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Malia Vester

The first time I went here a piece that was replaced that had a quality error. Rather than me having to beg and plead with them to fix the car again, they took it upon themselves to solve the problem that they unintentionally created without charging me. The fact that the company was able to identify the problem and didn’t give me any flack speaks volumes about the values they hold dear. They are all about customer satisfaction. They have made me a life long customer!

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hipmama US
Full Star Full Star Full Star Full Star Full Star
6-26-2020
hipmama US

A week or so ago I had written a 1 star review after some unfortunately lack luster service but due to a manufacturer error, I returned to Hyundai again and received excellent service and results thanks to Fred, the service manager. He diagnosed my car's problem within seconds (he has an excellent memory and recalled a Kona model with a similar issue) and went to get his technician to show him what was happening. A few minutes later Fred had the issue resolved and even cleaned down my door and window himself because he knows I have an ill parent I am caring for and am highly concerned about Covid-19. Fred is exceptional at what he does and displays a true Southern gentleman charm and pride in his work that is getting all too rare to find. Pohanka Hyundai is very lucky to have him and I am so relieved that my cars window and door locks are functioning properly again. I recommend this dealership wholeheartedly now and it is all due to Fred. Ps: Andrea in the Pohanka Nissan is fabulous too and I appreciate her assistance previously.

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Mindi Webster
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Mindi Webster

This was the most pleasant and expeditious car purchase we’ve ever made. Our sales staff were personable, helpful, and professional on all counts. Definitely ask for Roman- he rocks!

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Elizabeth Calvert
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Elizabeth Calvert

I had already done my research and knew what I wanted. I forwarded the info to the dealer and they made everything super easy, and had the car ready to test drive. I did surprise them when I showed them the interest rate I'd been offered by a different company but they were able to match it.

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Deserae Durand
Full Star Full Star Full Star Full Star Empty Star
6-23-2020
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Vansh Chauhan
Full Star Full Star Full Star Full Star Full Star
6-20-2020
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Dan O.
Full Star Full Star Full Star Full Star Full Star
6-13-2020

Nicole in service does a great job every time I bring in my car. It is nice to have someone that is knowledgeable and not pushy

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Dan O.
Full Star Full Star Full Star Full Star Full Star
6-13-2020

Nicole in service does a great job every time I bring in my car. It is nice to have someone that is knowledgeable and not pushy

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sharpshutr 1
Full Star Full Star Full Star Full Star Full Star
6-12-2020
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sydney light
Full Star Full Star Full Star Full Star Full Star
6-12-2020
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N'chel Watts
Full Star Full Star Full Star Full Star Full Star
6-12-2020
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Gina Colbert
Full Star Full Star Full Star Full Star Full Star
6-9-2020
Gina Colbert

I truly enjoy my experiences at Pohanka when I take my car in to be serviced. They are professional prompt and always trustworthy I live in Lake Ridge but drive to Fredericksburg for all my service needs. I highly recommend that location. Gina B

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Kasey Labarreda
Full Star Full Star Full Star Full Star Full Star
6-8-2020
Kasey Labarreda

I'm giving 5 stars to Adam who presented great customer service.

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anathea jones
Full Star Full Star Full Star Full Star Full Star
6-5-2020
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Carrie Blevins
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Carrie Blevins

Very nice experience -thank you!

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Sequoia Wright
Full Star Full Star Full Star Full Star Full Star
6-5-2020
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Cody Atkins
Full Star Full Star Full Star Empty Star Empty Star
6-5-2020
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Mike Truitt
Full Star Full Star Full Star Full Star Full Star
6-5-2020
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Janet Loveless
Full Star Full Star Full Star Full Star Empty Star
6-2-2020
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Mr H
Full Star Full Star Full Star Full Star Empty Star
5-31-2020
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Amy Robinson
Full Star Full Star Full Star Full Star Full Star
5-28-2020
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Monica McDowney
Full Star Full Star Full Star Full Star Empty Star
5-28-2020
Monica McDowney

I was in and out fast. I was there to get an oil change.

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Gary Barlet
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Gary Barlet

Purchased my first Hyundai here. Fantastic experience. Everyone was great. Would definitely purchase here again.

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Dani Johnson
Full Star Full Star Full Star Full Star Full Star
5-27-2020
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Virginia Harrison
Full Star Full Star Full Star Full Star Full Star
5-27-2020
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Vicky Fuentes
Full Star Full Star Full Star Full Star Full Star
5-14-2020
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Mike Milone
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Mike Milone

We highly recommend asking for Isabella (Izzy). She knew the answer for ever question we could have asked and saved us thousands of dollars off the purchase price of our 2020 Palisade. She took the time and brought out four different models so that we could do a side by side comparison and choose which model fit best for our price and needs. Pohanka Hyundai treated us like family the entire time and made sure we were happy with the price and made the process simple and easy. I highly recommend them.

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Kim Haynesworth
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Kim Haynesworth

Fred, Nicole, and Joe have been helping me service and maintain my vehicle for 5+ years and have always accommodated my needs each and every time!! Nicole, you took such good care of me when my car had sat for so long (not being driven) that my sweet little hybrid’s battery had died! Thanks Nicole! Thank you all!!! God bless you all during this pandemic, for being there to keep our cars moving! 😷❤️ -Kim Haynesworth

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Don P.
Full Star Full Star Full Star Full Star Full Star
5-2-2020
Don P.

Great car buying experience. Jonny and the team were fantastic. They worked with me over several days test driving to get the right car and features. Everything went smooth and they quickly had me on my way.

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don pett
Full Star Full Star Full Star Full Star Full Star
5-2-2020
don pett

Great car buying experience. Jonny and the team were fantastic. They worked with me over several days test driving to get the right car and features. Everything went smooth and they quickly had me on my way.

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Kollin Carter
Full Star Full Star Full Star Full Star Full Star
5-1-2020
Kollin Carter

Great Service.

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Heidi Braswell
Full Star Full Star Full Star Full Star Empty Star
4-29-2020
Heidi Braswell

Friendly staff who are very knowledgable about the vehicle I purchased. Extremely easy to purchase with little hassle. I would recommend Pohanka Hyundai to anyone who is looking for a great experience and a wonderful vehicle!

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Eric P.
Full Star Full Star Full Star Full Star Full Star
4-27-2020
Eric P.

I truly had a stress free and enjoyable experience buying my car from Pohanka Hyundai. I received a great deal and highly recommend these guys. James Hough was my sales person...couldn't ask for a better one.

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Malik Bartee
Full Star Full Star Full Star Full Star Full Star
4-27-2020
Malik Bartee

Ramon was great! Everyone was friendly, professional and knew what they were doing. They put me in a great car and made my car buying experience great. Go check them out and see Ramon!

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Dawn deLesMort?
Full Star Full Star Full Star Full Star Full Star
4-24-2020
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Dianne Johns
Full Star Full Star Full Star Full Star Full Star
4-23-2020
Dianne Johns

From the moment I stepped out of my car the experience was relaxed. Informative.they considered my feelings not their ideas of what they could it was all about what I wanted and adapting to that. Everyone was exceptional and knowledgeable. We had great discussions about family and shared fun stories... Felt like home not a sales office. Thank you so much for making my years to come. I'm loving my new 2020 Santa Fe!

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Carol Carter
Full Star Full Star Full Star Full Star Full Star
4-22-2020
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Alvis Rivers
Full Star Full Star Full Star Full Star Full Star
4-22-2020
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Ron Davis
Full Star Full Star Full Star Full Star Full Star
4-22-2020
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Dan L.
Full Star Full Star Full Star Full Star Full Star
4-17-2020

Love this place! Bought an Elantra in 2018 and it was the best experience I ever had buying a new car! The service department is excellent!! Never trying to sell me what I don't need and taking my investment seriously! Can't say enough about the free car was and vacuum at the end of the service! I travel from Alexandria to Fredericksburg just to get my car serviced. Highly recommend!!!

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Amy Melton
Full Star Full Star Full Star Full Star Full Star
4-17-2020
Amy Melton

Roman was great to work with! He was kind, respectful and listened to what we wanted. All of the staff, especially Timmy and Sabrina, were extremely helpful. Can’t beat the deals at Pohanka!

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Carlos S.
Full Star Full Star Full Star Full Star Full Star
4-17-2020
Carlos S.

I have purchased many vehicles in the last 25 years all over the US as I was in the military for 20 of the 25. With that being said I have never and probably never will unless I buy my next vehicle from them have a more honest and haggle free experience. I am a real veteran who truly appreciated how fast and straight to the bottom line we got and on top of all that they even delivered the vehicle for me to my house. If you do not believe call and compared I did and no one was able to match them and again no dealer has never been more upfront and honest about a vehicle purchase in my car buying experience. Roman my sales guy was able to answer any and all my questions and worked the finance department before We settled on price making it a quicker then normal process. Great team of professionals who above all were completely honest during my purchase.